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FAQ

When will I receive my order?

You can track your order in your profile under "Purchases" or by following the link in your purchase email.

I just placed my order, can I change it?

We start working on your order as soon as we get it, so we are unable to make any changes or modifications to an order after it has been placed and confirmed. However, there is a short window of time in which you can cancel or change your order so reach out via direct message to us and we will do our best!

Why is my order coming in separate packages?

To get your items to you ASAP, we sometimes need to ship different items from different locations. We attempt to ship all items together and limit excess packaging and shipping materials. It is possible, if you ordered multiple products, your items may come in separate packages.

Can I return my item?

See our return policy.

 

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